If you’ve engaged with St James’s Place over the past ten years

Why choose us?

Over £440 million won

Since 2006 Investor Compensation has won millions in Compensation for more than 600,000 customers!

Risk-free, Hassle-free

If you cannot claim or your claim is unsuccessful, you won’t pay a penny*. Investor Compensation does the work for you.

Proven track record

We have 18 years of experience handling nearly 1m claims of financial mis-selling for consumers like you.

You may have thousands of pounds owed to you…

Annually, vast amounts of money in financial advisor fees are deducted from UK investors’ ISAs, pensions, and other investment vehicles – you may be eligible to get these fees back.

Whenever advisors don’t deliver on the service levels promised, they violate their contractual commitments, opening up the possibility for you to claim compensation.

In many instances, advisors need to provide the full range of services they pledged, leading to clients paying significant fees for no real service

Due to regulatory adjustments in 2012, nearly all pensions and investments now incorporate advisor fees, taken out monthly or annually for an agreed-upon level of continuous service.

Start my check

If you’ve utilised services from St James’s Place in the last decade, you may have paid ‘hidden fees’ and might be eligible for compensation

Investor Compensation (UK) Ltd is a Claims Management Company that specialises in mis-sold financial products working with consumers to get the money they are owed.

Many UK Residents are charged by St James’s Place for services they are not actually receiving.

Have you received advice on any of these aspects?







Should you answer “NO” to any of these queries,
you have a strong case to claim:

Have you had regular consultations with your advisor?

Has your advisor checked in on any major life changes you’ve experienced recently, like marriage, divorce, having children, moving, etc.?

Has your advisor evaluated your investment preferences and risk appetite lately?

Are You Eligible for Compensation?

Find Out with Our Free Claim Checker!

Unlock the possibility of significant financial recovery at no cost to you. Our claim checker is completely free to use and comes with no obligations. Quickly discover if you are entitled to make a claim — it could potentially mean reclaiming thousands of pounds that rightfully belong to you.

Don’t miss out on this opportunity to check your eligibility today!

Start my check

Investor Compensation – Specialists in investment claim management

Investor Compensation is proficient in managing investment claims. If you have a legitimate claim, we’re here to ensure you receive the compensation you rightly deserve.

Let us take care of the hassle for you. Simply provide us with some initial information, and we’ll do the heavy lifting.

Our team has successfully reclaimed millions of pounds for our clients, solidifying our status as trusted experts in claims management.

You do not need to use a claims management company to make a claim. You can claim to the pensions provider directly and if your complaint is not upheld you can take your complaint to the Pensions Ombudsman.

To get started, just complete the form on this page.

Start my check

Since 2006 we’ve had over 600,000 satisfied customers claiming back almost £1/2 billion

The service provided is outstanding. I would not have been able to navigate around all the possible pitfalls. Therefore I entrusted my claims to Investor Compensation, and am very pleased with the out come thus far.

Mr Griffin

I’m very pleased with the professional services and positive result using Investor Compensation. Staff are friendly and very efficient and my claim was dealt with very quickly. Despite having to pay a fee at the end it was worth it as I was happy with the outcome. I would highly recommend their services.

Miss O’Malley

They have won me two successful claims the second going to the financial ombudsman, they persisted I signed it and push for the second claim so glad I did they won me a staggering 19,500 they did everything all I had to do was sign, thank you very much to all the team

Mrs Kettell

Answered all my questions patiently. Explained things in a way that put my mind at ease.

Mrs Barry

From Hullbridge, Essex

The service was excellent, and we particularly liked the way in which we were constantly kept up to date with everything that was happening.

Mr & Mrs Usher

From Londonderry

Won on a claim I thought they had little chance of locating let alone winning. Most impressed with the fact most communications are online or via email instead of constant telephone calls.

Mr Walker

Investor Compensation (UK) Ltd is a Claims Management Company. You do not need to use our services to make your complaint, you can do this yourself for free by contacting your lender directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service or, if the firm is no longer trading, the Financial Services Compensation Scheme.

*No Win, No Fee* A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).


What are your fees?

Investor Compensation work on a No Win, No Fee* Basis, so if your claim is unsuccessful you don’t pay a penny.

A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling off period, you may be charged a fee.

Can I claim myself?

Yes, you can make a claim for mis-sold PCP yourself. You must first make a claim to the lender request a refund, if your claim isn’t successful you can then escalate it to the Financial Ombudsman Service (FOS). Alternatively, you can work with us as a claims management company and use our No Win, No Fee* service and we can deal with it on your behalf and take the stress out of the process.

What is the process?

The process is simple. Submit your details on our 5 step form, our experts will then process your claim and you sit back and wait for your funds back. We will keep ypou informed throughout the process.

What if I don’t have all of my paperwork?

The finance companies must keep records of all customer transactions for 6 years. So if you have checked your eligibility with us and consented to us dealing with your claim we will still be able to claim on your behalf.

If you paid off your finance agreement more than 6 years ago, there may not be any available paperwork for you. However, there have been cases against mis-selling from over 20 years ago and no paperwork was available so it’s worth a try.

Still have a question?

Call us on 0800 083 0167